We‘ve narrowed down and curated the possibilities on our pre-order website selection, but for the full fabric range, different options for finishes, dimensions, modular compositions, and bespoke possibilities, please contact us.
We are happy to advise you and find the best solution for you.
- Made to orders will be delivered within 3-5 months. In case of any delays, we will notify you as soon as possible.
- Modifications to the order cannot be made once the order has been confirmed.
- A 50% prepayment is required prior to order confirmation.
- We do our best to import your items at the earliest, but unforeseen circumstances can happen such as delayed manufacturing, shortage of raw materials, international conflict, and shipping crises. In such situations we will keep you informed.
- Clay General Trading cannot take responsibility for such delays that are outside of its control.
- Delivery times are only an approximation, but we will do our best to accommodate you with any delivery delays, such as finding alternative routes for transportation, replacements for items, and partial delivery solutions.
- We will contact you as soon as your items have been shipped & cleared by customs to book a delivery slot suitable for you.
- Upholstery colour (Fabric/Leather) may vary from item to item, and from swatch to final product- due to natural variability in dyes. This is not considered a defect.
- Wood, marble, and other material finishes may vary from item to item due to their natural origin. We believe this is the appeal of purchasing hand-made artisanal products: no two items are exactly the same.
- All made-to-order items that have been delivered in good condition cannot be returned or exchanged.
We are limited to whatever we can cram on our webshop, but if you would like to see more pictures of items, come see samples in person, or any more information, we are happy to help. Just reach out to us!
